New User Account Activation

If you are a new user to PwC technology you will need to be registered by your engagement team.

As part of this process you will receive 2 emails to action.  

Email 1:

Complete the user activation process with the following steps:
• Open the email and click the Activate your account button on the initial activation email.
• Enter your email address and create a password for PwC application access.
• Insert a mobile phone number for 2-step verification process - you should use the appropriate format for your mobile phone number based on your local territory.
• Click Submit

Verify your Identity

Once credentials are submitted, PwC will verify your identity by sending a verification code via phone call or text message:

• Select whether the verification code should be sent by phone call or text message.
• Click Send.

You will be prompted to enter the verification code:

• Enter the code received via phone call or text message.
• Choose Resend code to have the verification code sent again.
• Choose Select different method to receive code by an alternate method.
• Click Submit.

A confirmation message will appear confirming your account has been activated. Proceed to login to Sightline with your new PwC account credentials.

Password reset

You may need to reset your password for Sightline. Changing the password for Sightline will update your password to access all PwC applications.

Follow the steps below to reset your password:

• Enter your email address and click Next.                                                                    
  Click Need Help? from the log-in screen.
• Re-enter your email address and click Next.
• Check your email for the PwC account password reset email.

Password reset email

• Click reset your password within the password reset email from PwC.
• Verify identity

‒If your phone number is registered with PwC, verify your identity with the verification code received by text or phone call

‒If your phone number is NOT registered with PwC, verify your identity by answering knowledge-based security question(s).

• Complete the Reset password form and click submit.
• Log in to Engagement Center with your updated credentials.                                                             

*If you do not have a registered phone number or knowledge-based question, please reach out to your Engagement team for assistance.

Email 2: 

Microsoft Entra Account Activation Email 

As part of PwC's firm-wide security update, Sightline is moving to a new sign-in experience -Microsoft Entra ID. 

The invitation email would have come from: invites@microsoft.com (on behalf of PwC) 

Click the link within the email to accept the Entra ID invitation. 

You will be prompted to enter their email address, followed by a verification code and then Accept the invitation.